Last updated: July 4, 2026
Alpeka Shears (“we,” “us,” or “our”) operates alpekashears.com. This policy explains what information we collect, why we collect it, and how we handle it.
Information We Collect
When you place an order, we collect the information needed to fulfill it: your name, billing and shipping address, email address, phone number, and details of the products you purchase. If you create an account, we also store your login email and order history. If you contact us, we keep a record of that correspondence.
We also collect limited technical information automatically — such as your IP address, browser type, and pages visited — through cookies and similar technologies. This helps us keep the site secure, remember your cart, and understand how the store is used.
Payments
Payments are processed by third-party payment providers. We never see or store your full card number. Payment providers handle your card details under their own privacy policies and are certified to PCI-DSS standards.
How We Use Your Information
We use your information to process and ship orders, provide customer support, send order confirmations and shipping updates, prevent fraud, comply with legal obligations such as tax reporting, and — only if you opt in — send occasional marketing emails. You can unsubscribe from marketing at any time using the link in any email.
Sharing Your Information
We do not sell your personal information. We share it only with service providers who need it to run the store: payment processors, shipping carriers, our website hosting provider, and analytics services. Each provider is bound to use your data only for the service they provide to us. We may also disclose information when required by law.
Data Retention
We keep order records for as long as needed for accounting, tax, and warranty purposes. Account information is kept until you ask us to delete your account.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we will respond within 30 days.
Cookies
Cookies are small files stored by your browser. We use them for essential store functions (like keeping items in your cart and logging you in) and for basic analytics. You can block or delete cookies in your browser settings, though parts of the store — such as the cart and checkout — may not work without the essential ones.
Contact Us
For any privacy question or request, email us at [email protected] or use the form on our Contact page.