Last updated: July 5, 2026
These Terms & Conditions (“Terms”) govern your access to and use of alpekashears.com (the “Site”) and any purchase you make from Alpeka Shears. The Site is operated by Eilers LLC, doing business as Alpeka Shears (“Alpeka Shears,” “we,” “us,” or “our”). By using the Site or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Site or place an order.
Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from us. Our products are professional cutting tools intended for adults. By placing an order, you represent that you meet this requirement and that the information you provide is accurate and complete.
Your Account
You may create an account to manage orders and details. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Please notify us promptly if you believe your account has been used without your permission. We may suspend or close accounts that we reasonably believe are being used fraudulently or in breach of these Terms.
Orders & Payment
All orders are subject to acceptance and availability. Your order is an offer to buy; a contract is formed only when we accept and dispatch it. We reserve the right to refuse or cancel any order — for example, in cases of suspected fraud, ordering in breach of these Terms, pricing or description errors, or stock issues — and will refund any payment taken for a cancelled order in full. Prices are listed in US dollars and may change at any time, but changes will not affect orders already placed.
Pricing Errors
We work to ensure prices and product information are accurate, but errors can occur. If we discover an error in the price or description of an item you have ordered, we will contact you as soon as possible with the option to reconfirm your order at the correct price or cancel it. If we cannot reach you, we may treat the order as cancelled and issue a full refund.
Shipping & Risk
Delivery estimates shown at checkout are estimates, not guarantees. Risk of loss and title for items pass to you upon delivery to the address you provide. You are responsible for providing a complete and accurate shipping address; we are not liable for delays or non-delivery caused by an incorrect address. If an order arrives damaged, see our Refund & Returns Policy.
Returns
Returns, exchanges, and refunds are handled under our Refund & Returns Policy, which forms part of these Terms.
Lifetime Warranty
We warrant our shears to the original purchaser to be free from defects in materials and workmanship for the lifetime of the product. If a covered defect appears, we will, at our option, repair or replace the shears free of charge. This warranty does not cover normal wear, dulling of the edge through use, damage from dropping or misuse, improper cleaning or maintenance, corrosion resulting from failure to dry and oil the shears, or servicing and sharpening performed by anyone other than us or a technician we authorize. To make a claim, contact us with your proof of purchase and a description of the issue. This warranty gives you specific legal rights, and you may also have other rights that vary by state.
Product Use & Safety
Our shears are professional cutting tools with extremely sharp edges. They are intended for cutting hair by trained users and should be kept away from children. You are responsible for using and maintaining them safely. We are not responsible for injury or damage resulting from misuse, improper maintenance, or use for any purpose other than cutting hair.
Acceptable Use
You agree to use the Site only for lawful purposes. You may not use the Site in any way that breaches applicable law, interferes with its operation or security, attempts to gain unauthorized access to any part of it, or introduces malicious code. You may not use the Site to place fraudulent orders or to resell our products in a manner that misrepresents our brand.
Intellectual Property
All content on this Site — including the Alpeka Shears name, logo, product photography, graphics, and text — belongs to us or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use it without our written permission.
Third-Party Links
The Site may contain links to third-party websites or services that we do not control. We provide these links for convenience only and are not responsible for the content, policies, or practices of any third-party site.
Disclaimer of Warranties
Except for the Lifetime Warranty expressly stated above, and to the fullest extent permitted by law, the Site and our products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
Limitation of Liability
To the fullest extent permitted by law, our total liability for any claim related to an order or your use of the Site is limited to the amount you paid for the order giving rise to the claim. We will not be liable for indirect, incidental, special, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law — including liability for death or personal injury caused by our negligence or for fraud — and nothing affects your statutory consumer rights.
Indemnification
You agree to indemnify and hold harmless Eilers LLC and its owners, employees, and agents from any claims, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of our products, or your violation of any law or the rights of a third party.
Governing Law & Disputes
These Terms and any dispute arising out of them or your use of the Site are governed by the laws of the State of Wisconsin, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Wisconsin will have exclusive jurisdiction over any such dispute, except that we may seek injunctive relief in any court of competent jurisdiction. Nothing in this section removes any mandatory consumer-protection rights available to you under the law of your home state or country.
Severability & Entire Agreement
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with our Privacy Policy and Refund & Returns Policy, make up the entire agreement between you and us regarding your use of the Site and any purchase, and supersede any prior agreements on that subject. Our failure to enforce any right or provision is not a waiver of it.
Changes to These Terms
We may update these Terms from time to time. The version posted on this page at the time you place an order is the one that applies to that order. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Contact
Questions about these Terms? Email [email protected] or use our Contact page.